This Privacy Policy explains how BOKI Groupe Sp. z o.o. (“we”, “us”, “our”) processes personal data when you use https://boki-group.com/ (the “Website”).
1) Data controller and contact
The controller of your personal data is BOKI Groupe Sp. z o.o.
Contact email: info@boki-group.com
2) What data we collect
We may collect the following categories of data:
A. Data you provide via forms (Fluent Forms):
First name, last name
Email address, phone number
Message/comment
Order/project-related details (e.g., property type, flooring options)
Files you upload (e.g., project mock-ups)
B. Marketing consent data
Your consent choice (e.g., marketing/communication checkbox), and basic technical logs related to that consent.
C. Cookies and similar technologies
When you visit the Website, we may process information about your device and usage via cookies/trackers, including identifiers (e.g., cookie IDs), approximate location, pages visited, and interactions.
3) Why we use your data and legal bases (GDPR)
We process personal data for these purposes:
To respond to inquiries and prepare an offer / handle requests (forms, communication)
Legal basis: legitimate interests (GDPR Art. 6(1)(f)) and/or steps prior to a contract (Art. 6(1)(b)).To receive and review uploaded files you send us
Legal basis: Art. 6(1)(b) and/or Art. 6(1)(f).To send marketing communications (via SendPulse) where you consent
Legal basis: consent (Art. 6(1)(a)). You can withdraw consent at any time.Analytics, measurement, and advertising (GTM, Google Analytics, Google Ads/Remarketing/Consent Mode, Meta Pixel)
Legal basis: consent for cookies/trackers where required (Art. 6(1)(a)), and in some cases legitimate interests for basic service security and website operation (Art. 6(1)(f)).Compliance and protection (e.g., defending claims, security, legal obligations)
Legal basis: legal obligation (Art. 6(1)(c)) and/or legitimate interests (Art. 6(1)(f)).
4) Who we share data with (processors and recipients)
We may share personal data with trusted service providers that help us operate the Website and communications, such as:
Hosting provider: Hostpro (WordPress hosting / infrastructure)
Form handling: Fluent Forms (WordPress plugin)
Email marketing platform: SendPulse (for marketing messages, if you consent)
Analytics/ads partners: Google (Tag Manager, Analytics, Ads/Remarketing/Consent Mode) and Meta (Facebook/Meta Pixel)
IT/administration support: the website owner and an authorized contractor with admin access (as needed for maintenance/support)
We do not sell your personal data.
5) International data transfers
Some providers (e.g., Google, Meta, SendPulse) may process data outside your country, potentially outside the EEA. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses and/or other lawful transfer mechanisms.
6) Data retention
We keep personal data only as long as necessary for the purposes described above, including legal, accounting, and compliance needs, and until you withdraw consent (where processing is based on consent) or request deletion—unless we must keep certain data longer due to legal obligations or to establish/defend claims.
7) Security
We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure.
8) Your rights (GDPR)
Depending on your location, you may have the right to:
access your data, receive a copy
rectify inaccurate data
erase data (“right to be forgotten”)
restrict processing
data portability
object to processing based on legitimate interests
withdraw consent at any time (without affecting earlier processing)
lodge a complaint with a supervisory authority
To exercise rights, contact us at info@boki-group.com.
9) Cookies, tracking, and consent choices
We use cookies/trackers for website functionality and—if you agree—analytics and advertising:
Google Tag Manager (management of website tags)
Google Analytics (website analytics)
Google Ads / Remarketing / Consent Mode (ads measurement and remarketing)
Meta (Facebook) Pixel (ads measurement and remarketing)
You can manage your preferences via the cookie/consent banner (if available) and/or browser settings. Blocking cookies may affect website functionality.
10) Notes on uploaded files and sensitive data
Please avoid sending sensitive personal data in form fields or uploads. If you include third-party data in uploads, ensure you have the right to share it with us.
11) Changes to this policy
We may update this policy from time to time by posting a new version on the Website with an updated effective date.
